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Teamsdagen Consolidates Their Event Tech Into One System

Benefits

Here are some of the immediate benefits Just Attend brought to Teamsdagen.

100+

Admin hours saved by not having to manage multiple systems.

100%

Event sell out making this year's event larger than ever.

94%

Of attendees checked-in to the event making it the best yet.

649

Business leads generated by 25 exhibitors during the event.

About Teamsdagen

Teamsdagen is a one-day tech conference focused on Microsoft Teams run by the Microsoft Community in Stockholm, Sweden.

It’s run on a volunteer basis by a small team of 5 organizers who are passionate about improving community knowledge within the Teams ecosystem.

Running since 2019, Teamsdagen attracts over 400 attendees in-person and 100’s more online with their live hybrid event.

The problems faced by Teamsdagen

Like many community events budget is at the forefront of the organizer’s minds. In previous years they had been using a mixture of free and paid technology to help them manage their event, often engineering their own solutions to problems using Microsoft forms, spreadsheets, and a lot of manual labor.

Although they got through each each year, they spent countless late-night hours copying data from one system to another to keep them updated.

With the event growing, more attendees, speakers, and exhibitors it became overwhelming and they needed to find a solution that would help them scale the event without having to find more time or resource to help them.
Complicated ticket sales
They needed online and invoice payment methods for tickets, with invoice purchases requiring manual processes.
Multiple apps for every attendee
Attendees had to use one system for their ticket, Sessionize for their agenda, and exhibitors used another app for lead scanning.
Not enough time to complete tasks
Organisers spent hours manually updating websites and apps with exhibitor logos and copying user data.
Home based badge printing
Attendee badges were made by organizers at home painstakingly created by hand and then sorted through at check-in.
Attendee check-in delays
With less than 1 hour to check people in, trying to find their pre-printed badge took a long time and frustrated attendees.
No lead capture tool for exhibitors
Exhibitors created their own methods to capture leads, forcing organisers to share the attendee list which they didn't wish to do.
No in-event agenda displays
Attendees who missed the communication on which app to use for their agenda had no other way of finding what was on at the event.
No automated session feedback
Organisers relied on Microsoft Forms to capture session feedback, which weren't easy to find by attendees.

How Teamsdagen solved their problems by using
Just Attend

Teamsdagen approached Just Attend to help them consolidate their event technology into one system. The organizers had seen the system being used at other similar events and saw the immediate benefits it would bring to their event.

The most impactful benefits they saw were onsite badge printing, digital agenda screens, and a single event app experience for both attendees and exhibitors.

They decided to use Just Attend for their entire event from call for content, ticket sales, session agenda, exhibitor management, self-service badge printing, lead scanning, and feedback.

However, to use Just Attend effectively for their event they required some features that weren’t available in the platform at the time. These were a WordPress plugin and the ability for attendees to purchase tickets using invoice payment method. 

We rose to the challenge and delivered those features for them ahead of schedule and they were used with great success.

A new pay by invoice system was created

Many Teamsdagen attendees are business workers who want their organization to pay for their ticket. Due to Swedish business laws business to business payments by card are discouraged.

Before Just Attend, business customers had to email the organizers to complete the transaction offline. Then the organizers had to add the attendees manually to all their systems.

To help them, we built a pay by invoice system that would allow B2B transactions with immediate sign up reducing the admin effort for both organizer and attendee.

Teamsdagen saved money by running their own onsite badge printing

Rather than the organizers spending days at home pre-printing an sorting attendee badges they opted for Just Attend’s self-managed onsite badge printing solution.

This solution uses our kiosk software which they install on their own laptops and run the badge printing service on site using their own hardware and volunteers.

The solution is very intuitive, quick, and requires no training. This enabled faster and more efficient check-in vs previous years.

We created a WordPress plugin to help them promote their event

Just Attend prides itself on not requiring any other system to run events, including an event website.

These are of course optional and Teamsdagen wanted to create their own landing site to their taste.

They wanted to be able to show exhibitors, speakers, and the event agenda on theoir WordPress website without having to manually copy data over.

So we built our own WordPress plugin that syncs with out platform so its always up to date. We made it easy for them to integrated using shortcodes and gave them style control through CSS.
The only badge scanner app you need to scan attendees and generate leads

Using the lead scanning feature, exhibitors were able to generate leads

Using the multi-functional event mobile app registered exhibitor staff could use their personal mobile device to login and automatically access the lead scan feature.

By using nothing more than their phone camera, they could scan an attendee’s badge to trigger a lead record.

The exhibitor admin can also add their own lead qualification questionnaire their staff need to complete whilst saving a lead.

At the end of Teamsdagen, exhibitors could export their generated leads from the platform to nurture post event.

Attendees found it easy to find out what sessions were on next

Teamsdagen also used the Just Attend mobile app so that attendees could search through the content agenda and add sessions they wanted to attend to their personal list.

The mobile app also allowed attendees to access their ticket which helped with the check-in process and connect with fellow attendees.

In addition, Teamsdagen used the live agenda digital wallboards to display sessions scheduled in each room on displays outside each seminar room. This made it easy for attendees to see what is going on at any time even if they didn’t have the mobile app installed.

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