Running an event can be stressful enough without having to worry about technology or user issues.
Let us alleviate that burden with our premium onsite event services. We're here to ensure everything runs smoothly, so you can focus on delivering a successful event.
Experience the benefits of onsite technical support for your event platform
Our fully trained platform staff will be on-site at your event to assist attendees and exhibitors with any difficulties they may encounter. We're here to ensure a smooth and stress-free experience for everyone involved.
Event technology support when and where you need it
Unlike other software platforms that leave you to tackle your technology challenges alone, we're right there with you throughout your event. We provide on-site support to ensure everything runs smoothly and any issues are promptly addressed.
Onsite tech desk
We setup a dedicated support desk at your event to assist with any platform or mobile app queries from attendees, exhibitors, and speakers.
Visible support
Our staff will arrive dressed in Just Attend uniform which is highly visible, making it easy for people to find the support they need when they need it.
Fully trained experts
All our staff are Just Attend experts. They live and breath the event platform and use their expertise to help and solve any problem attendees may have.
No problem unsolved
By having us onsite at your event gives you confidence and peace of mind that all event technology related queries will be resolved by trained experts.
Meet Jeronimo! our event aware artificial intelligence support agent
Enhance your attendees' event experience with event-aware artificial intelligence. Our AI-driven solution ensure seamless interactions, personalized recommendations, and real-time assistance, making your event more engaging and efficient for everyone involved.
Jeronimo knows everything about your event
Simplify and enhance your attendees' experience with the power of AI.
Jeronimo, our cutting-edge AI-driven support agent, delivers contextual responses to event-related questions, ensuring attendees quickly find what they need.
This frees you from repetitive inquiries, so you can focus on delivering an unforgettable event.
Event information
Jeronimo swiftly handles common attendee questions about event details like opening times, travel, accommodation, and policy guidelines.
Exhibitor helper
Jeronimo keeps exhibitors on track by providing key information, upcoming deadlines, and answering related questions.
Session planning
Enhance your agenda planning with Jeronimo. Simply share the content you're interested in, and he will find sessions meeting your criteria.
Speaker Profiler
Discover event speakers, their professional backgrounds, and ask Jeronimo about sessions featuring your favorite speaker.
Augment your event team with our experts
Having trouble managing your event with a small team? Let our experts assist you with augmented professional services.
Exhibitor liaison services
Let us take care of your exhibitor onboarding and management with our liaison services.
We act as part of your team, ensuring exhibitors are onboarded to the platform, well-informed, prepared, and have completed all required tasks.
Your exhibitors will be well communicated with and have a seamless experience.
Event sales services
We can supercharge your sales efforts by identifying potential exhibitors that perfectly match your event's profile.
Our team will proactively reach out to these prospects, break through barriers, and convincingly present the value of exhibiting.
By partnering with us, you’ll enjoy increased exhibitor participation, enhanced event credibility, and the peace of mind.
Exhibitor onboarding
We'll ensure your exhibitors are onboarded, profiles updated, and staff registered. We'll also train them on lead scanning and more.
Exhibitor support
We'll ensure exhibitors are event-ready by helping them complete tasks, and coordinating with their stand builders, suppliers, and venue.
Commission only sales
Experience a risk-free sales solution for your event exhibitions. Our commission-only package ensures you pay only when we sell, maximizing your ROI.
Low commission
For organizers valuing strategic partnerships, our monthly sales retainer with low commission rates offers enhanced value and reduced costs.
Experience the convenience of focusing solely on your event, while we handle the rest.
Global platform availability
Use our web platform anywhere in the world.
Remote event support
We're here to support you all the way through your event.
Customer first development
We listen to our customers to prioritize features you need.
Direct attendee support
We're online to take your attendee's support chats.
Family run business
We're a family run business thats values you.
Experienced event organizers
We use our expertise in event management to help you.
Turn your event into another one of our success stories
We take great pride in partnering with our customers to ensure their events are a resounding success. Dive into our customer stories and discover how you too can achieve event organization excellence with us
Teamsdagen
South Coast Summit
Comms vNext
Ready to begin your event?
Complete the form below and one of our event success managers will contact you within 2-hours.