Just Attend, the all in one event management platform made for conference organizers

End User Licensing Agreement

This End User Licence Agreement (“Agreement”) is a binding contract between you (“you”, “your”, “Customer”) and Veronix Limited, a company registered in England and Wales, trading as Just Attend, of Tyn y Mynydd, Bryneglwys, Denbighshire, LL21 9NP (“we”, “us”, “our”, “Just Attend”).

By creating an account, clicking “I accept”, or accessing or using the Just Attend platform, hosted services, websites, mobile applications and related software (together, the “Service”), you agree to be bound by this Agreement. If you do not agree, do not access or use the Service. If you are entering into this Agreement on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation.

1. Definitions

  • “Software” means the Just Attend software applications made available to you as a hosted, cloud-based service, including all updates, upgrades, and modifications.
  • “Subscription” means your right to access and use the Service for a defined term and plan, as set out in your order or sign-up.
  • “Customer Data” means any data, content, or information you or your users submit to or process through the Service.
  • “Financial Information” means billing and payment-related information as described in Section 6.

2. Licence grant

Subject to your continued compliance with this Agreement and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service during the term of your Subscription, solely for your internal business purposes.

The Service is licensed, not sold. This is a software-as-a-service offering: you receive a right to access hosted software, not ownership of, or any copy of, the Software. We and our licensors retain all right, title, and interest in and to the Service and Software.

3. Licence restrictions

You shall not, and shall not permit any third party to:

  • (a) copy, modify, translate, or create derivative works of the Software;
  • (b) reverse engineer, decompile, disassemble, or attempt to derive the source code, underlying ideas, or algorithms of the Software, except to the extent this restriction is prohibited by applicable law;
  • (c) rent, lease, lend, sell, sublicense, assign, distribute, or otherwise commercially exploit or make the Service available to any third party, except as expressly permitted;
  • (d) remove, alter, or obscure any proprietary notices;
  • (e) access the Service to build a competing product or service, or copy any features, functions, or graphics;
  • (f) use the Service in violation of any applicable law, or to store or transmit infringing, unlawful, or tortious material, or malicious code;
  • (g) interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorised access to the Service or its related systems;
  • (h) exceed the usage limits of your Subscription plan or circumvent any technical restrictions.

4. Accounts and responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly of any unauthorised use. You are responsible for your users’ compliance with this Agreement, and for the accuracy, quality, and legality of your Customer Data.

5. Subscriptions, fees, and payment

Access to the Service requires a valid Subscription. You agree to pay all fees for your chosen plan in accordance with the pricing and billing terms presented at sign-up or in your order. Unless stated otherwise, fees are exclusive of applicable taxes (including VAT), which you are responsible for paying. Fees are non-refundable except where required by law or expressly stated. We may suspend or terminate access for non-payment.

6. Financial Information, invoicing, and accounting

6.1 Collection. In order to provide the Service, process your Subscription, and issue invoices, we reserve the right to collect, store, and process your Financial Information. Financial Information may include your billing name, business name, billing address, country, VAT or tax registration number, contact details, order and transaction records, invoice history, and related payment metadata.

6.2 Purpose. We collect and use Financial Information for the purposes of billing, invoicing, payment reconciliation, accounting, tax compliance, financial record-keeping, and fraud prevention.

6.3 Accounting software (QuickBooks). You acknowledge and agree that your Financial Information will be entered into and stored within our third-party accounting software, QuickBooks Online (provided by Intuit), and held on QuickBooks/Intuit servers, for the purpose of our accounting and invoicing. In this capacity Intuit acts as our data processor / service provider only: it hosts and processes the information on our behalf and under contract, and does not use your Financial Information for its own independent purposes.

6.4 Access and non-disclosure. Your Financial Information held in our accounting software will be accessible only to us and to our appointed accountancy partner firm, in each case solely for the invoicing, accounting, and financial-compliance purposes described above. We will not sell, rent, or otherwise disclose your Financial Information to any other third party for their own use, and it will not be shared for QuickBooks’ or any other party’s independent or marketing purposes, except where disclosure is required by law, regulation, court order, or a governmental authority, or is necessary to establish, exercise, or defend legal claims.

6.5 Payment processing. Where card or other payment processing is used, payment card details are handled by our payment processor(s) and are not stored by us beyond what is necessary and permitted. This Section 6 applies in addition to our Privacy Policy.

7. Data protection and privacy

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and our Privacy Policy, which is incorporated into this Agreement by reference. Where we process Customer Data containing personal data on your behalf, we act as a processor and you as controller, and the data-processing terms in our Privacy Policy or Data Processing Addendum apply. You are responsible for obtaining any consents and providing any notices required for your submission of personal data to the Service.

8. Intellectual property

The Service, Software, and all associated intellectual property rights are and remain the exclusive property of Just Attend and its licensors. Except for the limited licence in Section 2, no rights are granted to you. You retain all rights in your Customer Data, and grant us a worldwide, non-exclusive licence to host, copy, process, and display Customer Data solely to provide and support the Service.

9. Availability and support

We will use commercially reasonable efforts to make the Service available, but the Service is provided on an “as available” basis. We may perform scheduled or emergency maintenance, and may modify, update, or discontinue features from time to time. Any service levels or support terms, if offered, will be set out separately.

10. Third-party services

The Service may integrate with or link to third-party products and services (for example, payment processors, accounting software, and messaging providers). Your use of those third-party services is governed by their own terms, and we are not responsible for them.

11. Confidentiality

Each party may have access to the other’s confidential information. Each party agrees to protect the other’s confidential information with reasonable care and to use it only as necessary to perform under this Agreement.

12. Warranties and disclaimers

Except as expressly stated in this Agreement, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure.

13. Limitation of liability

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under applicable law.

Subject to the above, to the maximum extent permitted by law:

  • (a) neither party is liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, revenue, goodwill, or data; and
  • (b) our total aggregate liability arising out of or related to this Agreement shall not exceed the total fees paid by you to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

14. Term, suspension, and termination

This Agreement applies for the duration of your use of the Service and any active Subscription. We may suspend or terminate your access immediately if you materially breach this Agreement (including non-payment) or use the Service in a manner that risks harm to us or others. You may stop using the Service at any time, subject to your Subscription terms. On termination, your licence ends and you must cease using the Service. Sections that by their nature should survive termination (including Sections 6, 8, 11, 12, 13, and 15) will survive.

15. General

15.1 Changes. We may update this Agreement from time to time. Material changes will be notified to you, and continued use after the effective date constitutes acceptance.

15.2 Governing law and jurisdiction. This Agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without prejudice to any mandatory consumer protections available to you.

15.3 Assignment. You may not assign this Agreement without our prior written consent. We may assign it as part of a merger, acquisition, or sale of assets.

15.4 Entire agreement. This Agreement, together with our Privacy Policy and any order or plan terms, constitutes the entire agreement between the parties and supersedes all prior agreements on its subject matter.

15.5 Severability and waiver. If any provision is held unenforceable, the remaining provisions remain in effect. Failure to enforce any provision is not a waiver.

15.6 Contact. Questions about this Agreement may be sent to: [email protected] · Veronix Limited t/a Just Attend, Tyn y Mynydd, Bryneglwys, Denbighshire, LL21 9NP.


By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

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